How to QC on Sugargoo - Complete Quality Check Guide
Master the art of quality checking on Sugargoo. From photo requests to inspection points, this guide covers everything.
Understanding the QC Process
Quality Control (QC) on Sugargoo is your safety net before shipping. When items arrive at the warehouse, Sugargoo takes standard photos. You can request additional detailed photos for $0.30-0.50 each. These photos help you verify stitching, materials, logos, and overall quality before committing to international shipping.
Essential QC Checklist
Follow this checklist for every item you order:
- Overall shape and silhouette - Compare with retail photos
- Stitching quality - Check for loose threads, alignment, and consistency
- Logo placement and embroidery - Verify font, spacing, and thread count
- Material texture - Leather should feel right, fabrics should match retail
- Color accuracy - Compare under good lighting conditions
- Hardware and zippers - Test functionality and engravings
- Insoles and interior - Check branding, stitching, and comfort details
- Packaging - Box, tags, and accessories completeness
When to Request Additional Photos
Standard warehouse photos often miss critical details. Always request close-ups for high-value items ($80+). Request sole photos for shoes, logo embroidery close-ups for branded items, and material texture shots for leather goods. The small investment in extra photos can save you from expensive returns.
Using QC Photos from the Spreadsheet
Our Sugargoo spreadsheet database includes over 250,000 QC photos from community submissions. Before ordering, search our QC gallery for the same item or similar batches. This gives you a preview of what to expect and helps set realistic quality expectations.
QC Photo Pricing Guide
| Photo Type | Standard | Detailed | HD |
|---|---|---|---|
| Basic Item | Free | $0.30 | $0.50 |
| Shoe (sole) | $0.30 | $0.50 | $0.80 |
| Logo Close-up | $0.30 | $0.50 | $0.80 |
| Full Outfit | $0.50 | $0.80 | $1.20 |
Frequently Asked Questions
QHow many QC photos come free?
Sugargoo provides 3-5 standard warehouse photos per item at no cost. These include front, back, and detail shots.
QCan I return items after QC?
Yes, you can request returns within 7 days of warehouse arrival if quality doesn't match expectations. Some sellers charge a return fee.
QWhat if QC reveals major flaws?
Document the flaws clearly, request a return or exchange through your agent. Our spreadsheet community also tracks vendor reliability for future reference.